Fast, secure, digital
Especially during times of staff shortages, it’s important to make the check-in process at hotels as quick and efficient as possible. To that end, we’ve developed a tablet-based tool that allows guests to check in within just a few seconds.
Digitalization is becoming increasingly important for hotels. The COVID-19 pandemic has further accelerated this trend. In particular, the check-in process should be quick so that guests do not have to spend a long time at the front desk.
How does the Check-in Manager work?
When a new hotel guest arrives who has not completed online pre-check-in in advance, the receptionist enters the guest’s personal information using a tablet—no longer manually, but conveniently by scanning their ID. To do this, the Check-in Manager is opened, the reservation is selected, and the corresponding ID is scanned using the camera. The ID information—such as name, date of birth, document number, etc.—is read in less than five seconds and automatically entered into the guest database.
What are the benefits of this tool?
While errors can occur when manually entering data—especially long sequences of numbers—the Check-in Manager accurately reads the information. Even staff members without reception experience can easily enter guest information using the Check-in Manager and handle check-in quickly and professionally. Once the guest file has been filled out, the guest’s privacy policy can be presented directly on the tablet, and the digital registration form can be signed. Hoteliers appreciate that guests can sign not only at the front desk but also at the bar or in the lounge area.
Try it now
The digitization of hotel operations is by no means intended to replace personal interaction—the software streamlines the processes that need to be handled quickly for hotel guests anyway: The faster the formalities are taken care of, the sooner guests can enjoy their stay. Now is the right time to test new tools and gradually digitize day-to-day hotel operations.