If guests forget or leave something at the hotel when they leave, returning it can be tedious and time-consuming. Unless you get digital support from the new ASA-HOTEL "Send Package" feature! With the latest automatic update you can now easily use this function.
Return shipping made easy
Incollaboration with europacco, a Bolzano-based online service provider specializing in parcel pickups and deliveries, ASA HOTEL offers you - and forgetful guests - efficient and cost-effective Lost & Found processing. With the new automatic ASA update, parcels and documents can be sent quickly and easily. One click in ASA HOTEL and all address data of the guest as well as the hotel are already pre-filled in the shipping portal and the package can be posted immediately.
The hotel decides who pays
Notonly can you specify when the package should be picked up, but also whether your hotel or the guest will pay the shipping charges. If the guest pays for the shipping, he automatically receives an email with a payment link. As soon as the outstanding amount has been paid by the guest, you will receive the shipping bill and the package will be picked up by a courier service directly at your hotel and delivered to the guest. The status of the package shipment can be tracked in real time.
"Send package" via ASA HOTEL
Youwill find the new "Send package" button in the reservation form, in the guest index and where you create room guests. Your ASA experts will be happy to advise you on this new function.
Your ASA experts will be happy to advise you on these new features.
Satisfaction at the touch of a button
Withparcel shipping you offer your guests an even better service, at the same time you save time because you don't have to go to the post office. In addition, there is no cash transaction and cheap and fast shipping to just about any country in the world is guaranteed. By the way, parcel shipping via ASA HOTEL facilitates not only the Lost & Found process, but all deliveries of the hotel to the guests (hotel store, cosmetic items, goodies, etc.).